HGTelekom, today, announced the launch of it's OSS/J Trouble Ticketing Workshop aimed at service providers who are engaged in providing a fully integrated Trouble Ticketing solution

This 2 day course is part of the Prosspero Trouble Ticketing Solution Set. Prosspero packages standards based assets from the TMF and OSS/J with third party products and support services into well defined solution sets providing service providers for the first time a proven and easy path to adoption of NGOSS based solutions.

You can read more about the Prosspero Solutions here